Nice to meet you. I’m Jessica Morales.

I design systems that drive measurable improvements in retention, monetization, and long-term user outcomes.

With 15 years across fintech, healthcare, IT, e-commerce, and consumer platforms, I specialize in solving complex, system-level product problems through strategic UX, experimentation, and cross-functional leadership.

 

Selected Experience

 

What people who work with me say

... Jessica joined our team in the middle of our project and, almost immediately, we knew that we had struck gold.

Jessica is very smart and a self starter. Her combination of hard work, job knowledge, attention to detail, and overall willingness to do what it takes to complete a task has made her an invaluable team member.

With her skillset and personable nature, I am confident that she can enter any company and make a meaningful impact. Jessica has what it takes to take good ideas and make them great!
— Kenny Chhuor - Senior Project Manager, CalOptima
She is very intelligent. She is curious. She is an exceptional resource with many layers of capability. I love people that don’t let things stop them in their tracks. I love people that think on their feet and find a way to solve problems. Jessica is an exceptional resource
— Scott Allen - Director of Network Operations, Viasat
Jessica is a hardworking, curious, and passionate UX Designer. She is smart, driven, and thorough in her designs. Jessica is a natural problem solver and pushes herself in coming up with creative solutions for complex problems. In less than a year, Jessica’s impact on our processes, strategy, and mobile product portfolio has been immeasurable
— Daniel Julian - Vice President of Operations, Oomba

Currently open to consulting engagements and strategic advisory opportunities. Let’s connect. jessica@designlabsconsulting.com